Generalist Welfare Services

NNIC's core business is information, referrals and support for disadvantaged community members.

We have over 30 years' experience in community development and providing services to the community. Every year at least 3000 people come to NNIC seeking info and assistance, and we provide an annual average of at least 25,000 occasions of service.

Occasions of Service for 2015-16

 

How we Can Help...

Our Community Welfare Service recognises diversity and is accessible to all people.  It is committed to the safety of all clients and the NNIC staff. If there is any situation that potentially affects your safety or well being, please let us know.  The Communty Workers provide the following services:

  • Information.
  • Referrals.
  • Advocacy and general support to members of the community who are socio-economically disadvantaged and/or geographically isolated.
  • Electricty and Telstra vouchers.
  • Emergency food and meals.
  • Nappies and baby stuff.
  • Sanitary products and toiletries.
  • Bedding, blankets and swags.
  • State Debt Recovery (Work Development Orders for unpaid fines) assesments and volunteer work placements (we are a WDO sponsor organisation)
  • Advocacy and general support to members of the community who are socio-economically disadvantaged and/or geographically isolated.

Clients who seek our services are mostly Nimbin residents, however we do assist transient and homeless persons.

The Community Workers are trained and qualified staff. They provide professional support to individuals and families by face to face or telephone appointments.

The service provides information and referrals to put you in touch with other services that can help.

To be eligible for most material aid you will need to provide:

  • Centrelink Card
  • Proof of current Nimbin address
  • Original bill for Telstra or electricity Vouchers
  • If you reside out of the Nimbin area we can still usually provide some emergency food

MAKING APPOINTMENTS WITH OUR CW Workers

  • Appointments are available from 11am to 1pm and 2pm to 3.30pm, Monday to Friday, usually in ½ hour blocks. Ph 6689 1692 or just drop in.
  • If you have complex issues or require extra support please ask our reception staff for a longer appointment.
  • If you can't make an appointment please call and let us know so others can take your place.
  • For telephone contact with our CWs phone 6689 1453.

Some of our Outcomes for 2015-16